Privacy Policy
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This Privacy Policy explains how HESPERIN (“we”, “us”, “our”) collects, uses, stores, protects and discloses your personal information when you visit and purchase on our official Shopify store. This policy complies with the UK GDPR and relevant British e-commerce laws and regulations.
3.1 Information We Collect
We only collect necessary personal information submitted voluntarily by customers, including but not limited to: your name, email address, shipping address, contact phone number, payment information, order records, and browsing behavior on our store.
3.2 How We Use Your Information
We use your personal data to: process and confirm your orders, arrange product delivery and logistics tracking, provide after-sales service and solve customer problems, send order updates and necessary service notifications, optimize our products and website experience, and comply with legal obligations.
3.3 Information Protection & Storage
We adopt industry-standard encryption technology and security measures to protect your personal information from unauthorized access, disclosure, tampering and loss. Your personal data will only be stored for the time required to complete service and legal compliance, and will be permanently deleted after the validity period.
3.4 Information Sharing
We will never sell, rent or trade your personal information to third parties for commercial purposes. We may only share your necessary logistics information with courier companies for delivery services, and all third-party service providers must sign confidentiality agreements.
3.5 Your Rights
You have the right to inquire, view, correct and apply to delete your personal data stored by us. If you have relevant demands, please contact us via our official email.
3.6 Policy Update
We reserve the right to update this Privacy Policy irregularly. The updated version will be posted on this page and take effect immediately.